Tahiyya · prototype · synthetic dataالعربية
TahiyyaتحيةIntegrations (Integration Ladder)
INT-02
SampleMVP· Hotel IT, at setup

L1 PBX: SIP routing of the short code; extension → room map; transfer back to the operator

  1. Phone system sends short code 3 to us over SIP
  2. arrow_forwardExtension tells us the room
  3. arrow_forwardAssistant answers; can transfer back to the operator
  4. arrow_forwardNo other change to the phone system
Integrations · level 1 · phone systemGuest-services key to the assistantYour phone system sends short code 3 to us. Nothing else changes.
callPlace a test call
SIP trunkRegistered
Short code3
Channels10 · 3 in use
Transfer back toOperator ext. 0 · concierge ext. 7
If the assistant is downOperator within 5 s
Extension → room118 of 120 mapped
ExtensionRoomFloorLast call
21011011Today 08:12
22142142Yesterday 21:42
24124124Today 09:30
26206206—

2 extensions have no room

2309 and 2310 call in but are not mapped. Calls still work; the assistant asks for the room number.

Assign rooms
Setup steps
  1. 1Trunk details from the phone vendor
  2. 2Guest-services key routed to us
  3. 3Room map imported (CSV)
  4. 4Test call from a room
Sample screen · synthetic data onlySample
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Other INT features (9)